Technology Jobs

Jump back

Business Process Improvement Manager

Type Contract

Salary Negotiable

Location Dublin (All)

Ref # 7432

Apply now!

Barden is delighted to be supporting the appointment of an experienced Business Process Improvement Manager to take on a significant contract (12 months initially but with strong potential). We’re on the lookout for a dynamic leader to join our client’s team and revolutionize the world of Customer Experience for a large online global services company with an HQ in Dublin. If you’re passionate about making a real impact, keep reading!

“Our team is on the cusp of something big, and we need a Business Process Improvement Manager who’s not afraid to lead the charge. If you’re a Lean Six Sigma expert with a knack for turning data into action and a passion for delivering outstanding online customer experiences, we want you on our team!” – [Hiring Manager Title]

About the Role:

  • As the Business Process Improvement Manager, you’ll be at the forefront of our Customer Experience Roadmap, driving transformational change for our online customers.
  • Dive into dynamic projects where you’ll champion process analysis and design, pioneering pilot programs, and crafting control plans that make a real impact.
  • Collaborate seamlessly with a diverse crew of Experience Architects, Segment Managers, Service Improvement Maestros, and Regional Operations Experts.
  • Together, you’ll embark on thrilling Continuous Improvement quests that elevate our Customer Experience business processes, fuel operational efficiency, and craft unforgettable customer experiences.

About the Person:

  • Circa 8-10 years of experience driving process improvement in dynamic, digital, customer experience enhancing, business analyst or project management roles.
  • Proficiency in Lean Six Sigma would be a significant asset.
  • Experience working in large global teams and navigating complex environments & process change is essential.

Curious? Drop us a line here in Barden and we’ll share a bit more context to get you started.

Barden’s IT recruitment practice is where IT professionals go before they start looking for a job. Make sure you get expert advice about your IT career from Barden first – your future is just too important to leave to chance.

Apply now to this job

Working with Ed's team
With over 21 years of recruitment experience, Ed Leads our Technology Talent Advisory and Recruitment practice here in Barden supporting professionals across Projects/Change, Security, Analytics, Infrastructure, DevOps & Development, and related areas. Ed and his highly experienced colleagues focus on helping CIOs and CEOs build their technology teams, across all sectors, from retail to banking to pharma to manufacturing. Ed is CIPD Qualified and holds an MBA from Trinity College Dublin.

    Apply with your CV

    By submitting your CV application you consent to your data being used as outlined in our Privacy Policy.

    Thank you for applying to this job

    Thank you for your application. One of our expert team will be in touch in due course. In the meantime please do continue to browse our open assignments or check out some of our expert Technology insights in our resources area.

    You might also like

    IT Specialist (FMCG)

    Cork (All)


    View Job

    IT Project Manager (Retail)

    Dublin (All)


    View Job

    Cyber Security Engineer (SecOps)



    View Job

    Principal Software Engineer - (Mobile Applications)

    Cork (All)


    View Job
    See All Related Jobs