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Customer Experience Specialist-Accounts & Payroll

Type Permanent

Salary €35,000 - €40,000

Location Cork City

Ref # 2135

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We are delighted to be assisting a client of ours in their search for a strong Customer Experience Specialist with a focus on being the point of contact for customers on their Payroll and Accounts queries. Becoming a member of an energetic and passionate team, this will be very much a client focused role with emphasis on relationship management and customer service. This role would suit someone who has a passion for Payroll or Accounts but who enjoys the interactive part of their day most. Payroll experience or exposure would also be a distinct advantage.

ABOUT THE ROLE:

  • Building and maintaining professional relationships with your clients to help them better understand their finances
  • Assisting your clients in using systems
  • Processing salaries and providing advice to your clients on these
  • Proactive in suggesting methods or process improvements and ways to improve client experience.
  • Customer Experience Focused

ABOUT THE PERSON:

  • Qualification in Payroll an advantage
  • Experience or exposure to Payroll desired
  • Experience in dealing with individual payroll queries from clients.
  • High Energy individual who works well under pressure and with excellent attention to detail
  • Ability to work independently and as a team player
  • Motivated and a self-starter with initiative and a strong emphasis on delivery and execution.
  • Good numerical skills
  • Excellent communication skills, both written and verbal to focus on building relationships with clients.

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Hi, we’re Barden.  We’re the Partner Led Talent Advisory & Recruitment Firm that puts Talent first. With practices across Accounting & Tax, Business Support, Financial Services, Legal, Life Sciences, Supply Chain, and Technology, we help build world-class teams for Ireland’s top companies and we help top Talent achieve their ambitions. Simple.

Apply now to this job

Working with Jonathan’s team
Jonathan Olden leads a team of accounting recruitment experts that work exclusively with the accounting professionals across Munster. With a deep understanding of leading businesses, team structures, cultures and the nuances of the Munster market, Jonathan and his team, many of whom are accountants themselves, go to great lengths to provide a consultative and supportive service to the people they work with. Jonathan and his team are where accounting professionals in Munster go for advice before they start looking for a job.

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