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Barden are delighted to partner with an Irish Insurance Organisation in their search for a Technical Support Engineer to join their close-knit team in Dublin City Centre.
Reporting to the IT Infrastructure Manager, you would join a team with Security at their core, who always aim to keep up with new technologies.
ABOUT THE ROLE:
- Efficiently provide Level 1 & 2 support to business users while managing a dynamic helpdesk by prioritizing tickets, resolving issues, and ensuring timely solutions.
- Monitor events logs, manage patches, upgrades, and system monitoring for operating systems, software, and applications.
- Maintain security through endpoint protection and device management, including troubleshooting and maintenance tasks.
- Collaborate on planning, testing, and implementing upgrades for new applications, hardware, operating systems, and infrastructure equipment.
ABOUT THE PERSON
- Excel in engaging with users of all technical levels, embracing new technologies, and demonstrating a keenness for continuous learning in evolving IT landscapes.
- Show initiative, independence, and a proactive drive to deliver exceptional results autonomously.
- Possess a knack for creative problem-solving, delivering top-notch customer service, and thriving in collaborative efforts to enhance overall IT functionality.
Hi, we’re Barden. We’re the Partner Led Talent Advisory & Recruitment Firm that puts Talent first. With practices across Accounting & Tax, Business Support, Financial Services, Legal, Life Sciences, Supply Chain, and Technology, we help build world-class teams for Ireland’s top companies and we help top Talent achieve their ambitions. Simple.
