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Technical Support Engineer

Type Permanent

Salary Negotiable

Location Dublin City Centre

Ref # 7694

Barden are delighted to partner with an Irish Insurance Organisation in their search for a Technical Support Engineer to join their close-knit team in Dublin City Centre.  

Reporting to the IT Infrastructure Manager, you would join a team with Security at their core, who always aim to keep up with new technologies.

ABOUT THE ROLE:

  • Efficiently provide Level 1 & 2 support to business users while managing a dynamic helpdesk by prioritizing tickets, resolving issues, and ensuring timely solutions.
  • Monitor events logs, manage patches, upgrades, and system monitoring for operating systems, software, and applications.
  • Maintain security through endpoint protection and device management, including troubleshooting and maintenance tasks.
  • Collaborate on planning, testing, and implementing upgrades for new applications, hardware, operating systems, and infrastructure equipment.

ABOUT THE PERSON

  • Excel in engaging with users of all technical levels, embracing new technologies, and demonstrating a keenness for continuous learning in evolving IT landscapes.
  • Show initiative, independence, and a proactive drive to deliver exceptional results autonomously.
  • Possess a knack for creative problem-solving, delivering top-notch customer service, and thriving in collaborative efforts to enhance overall IT functionality.

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Hi, we’re Barden.  We’re the Partner Led Talent Advisory & Recruitment Firm that puts Talent first. With practices across Accounting & Tax, Business Support, Financial Services, Legal, Life Sciences, Supply Chain, and Technology, we help build world-class teams for Ireland’s top companies and we help top Talent achieve their ambitions. Simple.

Applications for this job are closed.

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