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ROLE: Technical Programme Manager
CONTRACT: 12 months
LOCATION: Dublin
ABOUT THE ROLE:
Our Client is seeking a Technical Programme Manager to drive the adoption, enablement, and optimisation of internal automation, AI, and analytics tools across multiple business teams. This role will partner closely with stakeholders, operational teams, and technical customers (internal customers) to identify inefficiencies, reduce manual effort, and implement scalable technology-driven solutions using for example Amazon’s tooling ecosystem and AWS-native technologies.
The successful candidate will play a key role in helping teams leverage solutions such as Amazon QuickSight, AWS AI/ML services, automation platforms, and agentic systems to improve operational efficiency, decision-making, and customer outcomes.
This is an ideal opportunity for someone with a strong technical foundation — particularly in software engineering or systems development — who is looking to transition into a more strategic project and programme management role.
Key Job Responsibilities:
- Drive the adoption and enablement of internal Amazon tools, platforms, and automation capabilities across business teams.
- Partner with stakeholders to identify operational pain points, manual processes, and workflow inefficiencies.
- Lead discovery workshops to understand business challenges and define scalable automation opportunities.
- Evaluate and recommend the most effective technical solutions using AWS infrastructure, AI services, analytics tooling, and internal Amazon platforms.
- Work closely with engineering, product, operations, and business teams to deliver automation and optimisation initiatives.
- Manage the end-to-end lifecycle of technical projects from requirements gathering through implementation and rollout.
- Support the development of AI-enabled and agentic workflow solutions to improve operational productivity and reduce manual intervention.
- Build reporting and operational insights using tools such as Amazon QuickSight and AWS analytics services.
- Develop business cases demonstrating cost savings, productivity gains, and operational improvements.
- Coordinate cross-functional programmes involving technical and non-technical stakeholders.
- Ensure solutions are scalable, secure, measurable, and aligned with business objectives.
ABOUT THE PERSON:
Required skills & expertise:
- Experience in Technical Project Management, Programme Management, or Technical Product Management roles.
- Strong understanding of software development lifecycles and technical systems architecture.
- Exposure to AWS cloud infrastructure and modern automation ecosystems.
- Familiarity with AI-enabled workflows, automation tooling, and agentic systems.
- Experience working with analytics and reporting platforms such as Amazon QuickSight.
- Ability to translate business problems into scalable technical solutions.
- Strong stakeholder management and communication skills.
- Experience identifying operational inefficiencies and driving process optimisation initiatives.
- Comfortable working across technical and non-technical teams in fast-paced environments.
Preferred Background:
- Previous experience as a Software Engineer, Developer, Solutions Engineer, or Technical Analyst.
- Experience transitioning from hands-on technical delivery into project or programme leadership.
- Exposure to AWS services such as Lambda, Bedrock, SageMaker, CloudWatch, Athena, Redshift, or related technologies.
- Experience delivering AI, automation, workflow optimisation, or operational transformation projects.
- Understanding of intelligent document processing, workflow orchestration, or enterprise automation platforms.
