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At Barden, we are very excited to be bringing this new role to market on behalf of one of our most longstanding clients. Our client is looking to appoint a Finance Business Services Lead. This is a unique opportunity to pay an instrumental role in their transformation journey.
If you are passionate about business partnering, stakeholder management and performance management then this could be a superb role to help shape the future of finance. You will be responsible for embedding strong service management discipline. Partnering with internal Senior Leaders and Third Party Providers, you will promote a culture of togetherness to help achieve operational resilience, and value realisation.
Curious? Please get in touch directly with Denis Galvin (denis.galvin@barden.ie) or Caroline Frawley (caroline.frawley@barden.ie) for more information.
ABOUT THE ROLE
- Lead the full Commercial Finance service model, ensuring outsourced delivery is accurate, compliant, efficient, and aligned with business priorities.
- Act as the primary bridge between the third‑party provider, Commercial Finance leadership, and wider stakeholders.
- Oversee service performance against SLAs, KPIs, internal controls, and governance standards.
- Identify issues, service gaps, and improvement opportunities; drive continuous enhancement across retained and outsourced teams.
- Manage escalation paths, risks develop risk mitigation processes to enable successful outcomes.
- Maintain and update SOPs, RACIs, and core process documentation.
- Shape and manage the operating model for the Commercial Finance, ensuring clear ownership, effective engagement, and consistent delivery.
- Align service delivery with enterprise planning, transformation initiatives, and business‑wide change programmes.
- Partner with team leads and SMEs to advance automation, simplification, and standardisation across processes.
- Evaluate the impact of organisational or structural changes such as acquisitions on service delivery, updating models and expectations accordingly.
ABOUT THE PERSON
- 8–10+ years’ experience across enterprise reporting, FP&A, or commercial operations.
- Strong capability in reporting frameworks, KPI design, governance, compliance, and data integrity.
- Skilled in service delivery management, operating model design, and outsourced/vendor oversight.
- Experience driving BI, reporting transformations, and continuous improvement initiatives.
- Excellent analytical thinking, structured problem‑solving, and communication skills.
- Proven ability to engage senior stakeholders, influence outcomes, and lead teams through change.
