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Barden are very proud to be appointed as the talent advisory and recruitment firm supporting a leading international corporate services organisation in hiring a Vice President for Client Relationship Management. Our client provides legal, corporate, and fiduciary services to global corporations, financial institutions, capital market participants, and investment fund managers. With a global footprint across multiple regions, our client supports organisations operating in a wide range of international regulatory environments.
They foster a culture of trust, empowerment, and professional respect. Their diversity is one of their greatest strengths, their people bring global perspectives, languages, and cultural awareness that help them understand their clients and operate effectively in a complex, fast‑changing world.
ABOUT THE ROLE
Based in London, the Vice President is responsible for building and maintaining strong client relationships, collaborating with internal teams and external intermediaries, identifying new commercial opportunities, and supporting strategic business development initiatives.
The role focuses on achieving defined business objectives such as increasing client engagement, developing new market opportunities, and improving the overall client experience. The Vice President also plays a key role in supporting structured relationship‑management programmes within the region.
Key Responsibilities
- Act as the central point of contact for new business enquiries in Europe, including oversight of onboarding and initial compliance requirements.
- Promote awareness and understanding of the firm’s service capabilities across multiple jurisdictions, both internally and externally.
- Build relationships across internal practice groups to identify and expand service opportunities arising from new client engagements.
- Personally manage new business pipelines, proactively developing and securing new relationships.
- Serve as an escalation point for client and internal team queries, ensuring issues are resolved efficiently.
- Maintain strong working relationships with all key stakeholders, including leadership, clients, internal teams, and support functions.
- Act as a key intermediary between internal teams and existing or prospective clients.
- Support the regional client relationship programme, contributing to client‑focused initiatives.
- Engage existing clients to identify cross‑selling and up‑selling opportunities.
- Assist with proposals, marketing materials, and external communications relevant to business development.
- Undertake additional projects as required within the business.
ABOUT THE PERSON
- Proven track record of success in a similar role within professional or financial services.
- Strong commercial awareness and understanding of client needs.
- Knowledge of regulatory frameworks relevant to international markets is advantageous.
- Demonstrated ability to think strategically and understand how decisions impact a regulated services business.
- Excellent interpersonal, verbal, and written communication skills, including experience presenting to senior stakeholders.
- Strong organisational, analytical, and decision‑making abilities with excellent attention to detail.
- Evidence of delivering business development initiatives and contributing to growth.
- Ability to work under pressure, manage complexity, and meet deadlines.
- High levels of energy, enthusiasm, and a proactive, solutions‑focused mindset.
