Collections Specialist (German)

We’re delighted to be partnering with a leading multinational organisation as they look to hire an AR / Credit Control Specialist to join their growing finance team.

This is a key, visible role within a business known for its positive culture, supportive team environment and strong focus on employee development. You’ll be joining a collaborative, friendly finance function where people are encouraged to grow, learn and progress.

German language fluency (native or near-native) is essential for this position, as you’ll be working closely with German-speaking customers and stakeholders.

The role offers excellent exposure within a well-structured multinational, ongoing learning opportunities and the chance to build a long-term career in a stable, people-focused organisation.

ABOUT THE ROLE:

• Manage a portfolio of customer accounts.
• Calls / emails / correspondence
• Review accounts daily and meet team collections targets.
• Follow up on any queries, missing invoices, invoice discrepancies and disputes.
• Resolve discrepancies through liaising with key internal stakeholders (credit team, sales team)
• Escalate when necessary.
• Responsible for preparing Aged Debt reports.
• Analyse customer credit profiles and exposure, compare against policy to make risk driven credit decisions and balancing business benefit with risk.
• Responsible for credit analysis
• Maintain reports & document outcomes & achievements.
• Share knowledge, get involved with process improvements & make suggestions on ways to make collections more efficient.
• Support operations by updating, maintaining, and analysing master data, and key data within the organisation.
• Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.
• Creation & amendment of customers, vendors, purchase agreements, & pricing.

ABOUT THE PERSON:

• AR/ Credit and Collections Experience OR Strong Customer Service experience coupled with German
• Experience working in a multi-national fast paced environment (an advantage)
• Exceptional problem-solving skills
• Be an outgoing, personable individual with strong communication skills.
• Have the capacity to problem solve and build and maintain relationships.
• Be social – this role will involve interacting with people key to making this company successful both internally and externally.