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Barden are delighted to be partnering with our client, a multinational company who are seeking a motivated and experienced Credit and Collections Team Lead to join their team. Reporting directly to the Global Head of Collections, you will lead and manage a team of Accounts Receivable (AR) / Credit and Collections Specialists, driving efficiency and performance within the department.
ABOUT THE ROLE:
- Lead and mentor a team of AR/Credit and Collections Specialists.
- Oversee daily credit and collections operations to ensure timely and accurate collection of receivables.
- Develop and implement strategies to improve collection processes and reduce outstanding debts.
- Monitor team performance, providing coaching and feedback to enhance productivity.
- Collaborate with internal departments to resolve customer issues and disputes.
- Prepare regular reports on collection activities and performance metrics.
- Ensure compliance with company policies and relevant regulations.
ABOUT THE PERSON:
- Proven experience in credit and collections management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with a focus on process improvement.
- Proficiency in using relevant software and tools.
- Ability to work effectively in a fast-paced, multinational environment.
