If you’re a recent graduate looking to kick start your career in business this might be a great 1st step…

Copy of Self-Reflection Learning and Growth

Barden is partnering with a Big 4 firm in Dublin to support the onboarding of a number of graduates to take an active role in a significant project they have been engaged on with a large financial services business.

“We’re looking for good graduates with excellent people skills to take on and deliver on a key advisory project for a large financial services company.  It’s a terrific 1st step into the professional world and will create options for people further down the road” – Head of Advisory.

If you’re a recent graduate that can start a new job quickly then this might be a chance to gain advisory experience with a high-profile organisation and gain some much-valued experience in a Big 4 firm.

ABOUT THE ROLE:

Initially, the role will last 6 months but there is a strong potential that people will be extended well beyond this.  You will be based on-site (Swords OR Naas) and receive full training to be able to deliver on a number of project elements including:

  • Execute work to the highest standard in line with local team procedures to deliver and differentiate the customer experience
  • Take personal accountability for monitoring and achieving the telephony metric targets contributing to overall business SLA’s(Service Legal Agreements)
  • Provide excellent customer experience
  • Record all expressions of customer dissatisfaction accurately within the designated time frames.
  • Contribute at team huddles to share experiences and ensured we maximised team effort in achieving Excellent Customer Service
  • Deal with each customer call in a professional and timely manner ensuring ownership is taken of all the customer conversations with the aim to resolve at first point resolution.
  • Anticipate issues, make informed decisions, take corrective action and manage changing priorities.
  • Foster a culture within your team of problem-solving, overcoming barriers and delivering on company strategy.

If you’re a recent graduate looking for your first step into a professional environment where you can create options for yourself, then this might well be what you’ve been looking for…

Curious?  Drop Phelim Murray in Barden a line (phelim.murray@barden.ie) and Phelim will look after you from there.  Easy.

At Barden we invest our resources to bring you the very best insights on all things to do with your professional future. Got a topic you would like us to research? Got an insight you would like us to share with our audience? Drop us a note to hello@barden.dev.perpetualdigital.ie and we will take it from there. Easy.

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