Your CV is just too important to leave to chance. It’s the most personal document you will ever create. It represents your professional life story and holds the key to your future hopes, dreams and aspirations. It represents you when you are not in the room. It is what makes you stand out from the crowd. Get it right and it will work tirelessly for you. Get it wrong and it will close doors before you even get the chance to open them.
We work with claims professionals at all levels every day and have advised 1000’s on their CV. Here’s the best advice you can get to create the perfect claims CV.
Step 1: Personal details, summary and education. If you do it right here’s how it should look (pay special attention to the advice in red):
Couple of things you might have noticed:
- Address/Contact Information: Keep all to one line if you can. Page 1 is prime real estate so make sure you don’t give up space easily!
- Professional Summary: Tailor this to suit the job you are applying for. Make it specific. Make it a place where you can highlight your suitability for the role. Beware talking about soft skills here; they’re too subjective.
- Education: Reverse chronological order. Only include relevant education (if you did a barista course that’s lovely but it does not deserve to go on the front page…unless you’re applying to a coffee company!). Keep it simple. Bold out the qualification and results.
- *Top tip: Make sure you indicate what stage you are at in your exams and when you expect to qualify (if you know). Even if you are only starting out in the exams still put this in your CV. There is a big difference between someone that intends on completing a professional insurance qualification and someone that does not (“Commencing XXX exams in Sept 2021…”).
Step 2: Experience: If you do it right here’s how it should look:
Some things that most people forget:
- Try to use common market language and not just lots of internal acronyms that nobody will understand externally. A good tip is to print out job specs for roles you’re interested in and use their language to describe your experience.
- Make sure the number of bullet points you use for each of your duties is relevant to the % of your time spent on these duties. No point on having 10 lines about personal injury claims and one about motor claims when you spend 10% of your time on PI and 90% of your time on motor. Putting in a % of time indicators can be really handy too.
- Under achievements make sure you call out any project work or extra things that you are proud of – these should be short and speak to where you have gone above and beyond. Leave this out if you can’t point to anything of substance.
- *Top Tip: People usually get interviews based on their current or most recent experience. You might be tempted to put in loads of detail about the job you had in 2012 but the reality is that is less relevant than the job you did last year. More detail for more recent roles; less (and maybe even just only dates, company and job title) for less recent roles. More detail for roles you spent more time in; less detail for roles you spent less time in. Follow these rules and you’ll be on the right track.
Step 3: The other stuff: The decision to interview you or not will likely already be made by the time the hiring manager gets to this point in your CV. That said it is a great place to talk to you the person rather than just you the professional, can provide great information to break the ice at interviews and you might well be surprised at how much weight some hiring managers can put on non-work activities and achievements. If you do it right it might look like this:
CVs are really simple in theory but can be very tricky in practice. We’ve a lot of practice in Barden. If you want an MS Word version of this CV template just drop an email to firstname.lastname@example.org and we’ll look after that for you. Easy.