Claims Handler (EL & PL)

Barden have been retained by a large insurer of property & casualty insurer to identify their next EL & PL Claims Handler.

“Due to continued sustainable growth of our balance sheet, our business now requires an experienced personal injury & liability claims handler to handle a portfolio of files from notification through to settlement.” – Chief Claims Officer

THE ROLE

• Handling Casualty portfolio of claims of intermediate complexity from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
• Managing key claims handling enquiry; coverage determination, quantum analysis, legal liability assessment, and providing a consistently strong standard of customer service. Maintenance of best practice procedures for intermediate to high value Complex claims, consistent with best practice.
• Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense for claims of medium to high complexity.
• Effective communication of key medium to high Complexity claims and portfolio messages to internal stakeholders and external stakeholders.
• Financial control through consistent reserve and other financial transaction disciplines.
• Accurate and consistent policy interpretation against claims of intermediate to high complexity.

THE PERSON

• APA (commercial) qualified a minimum competency.
• Exposure to personal injury claims within an EL & PL environment a distinct advantage.

Barden’s Financial Services recruitment practice is where FS professionals go before they start looking for a job. Make sure you get expert advice about your financial services career from Barden first – your future is just too important to leave to chance.