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Customer Service Team Lead (Insurance)

Type Permanent

Salary Negotiable

Location Dublin City Centre

Ref # 7738

Barden is proud to be partnering with Ireland’s leading specialist insurance firm to appoint a Customer Service Team Lead to join a dynamic, tight knit and growing organisation in the heart of Dublin City Centre. They are looking for an ambitious, energetic person to take on a key leadership role and to help the head of operations grow and develop the team.


“I’m looking for someone who wants to progress in their insurance career, whilst working in a tight team, striving to deliver high-level customer service. We have curated a hugely positive and flexible environment to support our people. We value hard work but don’t take ourselves too seriously in the process” – Head of Operations


Working with two other team leaders, you will play a key role across a circa 35 person support team and have direct responsibility for the development and guidance of 8 reports – the role will involve everything from business as usual in a high volume inbound environment (renewals, new business, queries etc…), to training and development of the wider team, through to an array of project and continuous improvement activity. No two days will really feel the same.


Strong people skills and a desire to engage with and motivate others are key to you being a success in this role.


· If you are a senior team member or customer service lead with ambition this might be worth a conversation.

· If you have either CIP or have at least completed the APA and are looking for a step up in your insurance career, this might well be for you.

· If being part of a dynamic team is important for you, then we should talk.


Dublin City Centre Office, Hybrid working, strong investment in professional development and lots of other great benefits come from being a part of this team.


Curious? Get in touch with Jodie Meehan ( and Jodie and her team will take it from there. Simple.


Hi, we’re Barden.  We’re the Partner Led Talent Advisory & Recruitment Firm that puts Talent first. With practices across Accounting & Tax, Business Support, Financial Services, Legal, Life Sciences, Supply Chain, and Technology, we help build world-class teams for Ireland’s top companies and we help top Talent achieve their ambitions. Simple.

Applications for this job are closed.

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