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Head of IT Operations

Type Permanent

Salary Negotiable

Location Dublin West

Ref # 7024

Apply now!

Barden are proud to partner with a Global Irish Organisation as they look to appoint a Head of IT Operations to join them in their Dublin HQ.

Reporting to the IT Director, you would have 6 direct reports and join a technically-strong team of 11. 

The ideal person will have a strong technical voice with experience in a similar role in a retail environment, and will have a genuine passion for coaching and leadership.


  • Lead and oversee IT Operations teams in both ROI and UK, providing strategic and people guidance.
  • Focus on people-management and leadership; coaching, mentoring and developing teams.
  • Future-plan, knowing where to invest and where to develop.
  • Operate the incident and problem management process.
  • Work with vendors and the IT Operations team to deliver IT services within SLAs.
  • Stay future-thinking on technology and its application, and the use of emerging technologies.
  • Manage the IT Operations budget.


  • ITIL Framework, Networking and Security experience.
  • Prior experience with Azure and MS 365.
  • Excellent supplier management skills including negotiation, tender and contract management.
  • 10+ years relevant IT experience desired with relevant experience in a high volume retail environment.
  • A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve.
  • Exceptional communication, business-partnering and influence skills.





Barden’s IT recruitment practice is where IT professionals go before they start looking for a job. Make sure you get expert advice about your IT career from Barden first – your future is just too important to leave to chance.

Apply now to this job

Working with Killian’s team
Killian is an expert in all aspects of Cyber Security recruitment and Senior IT Appointments. He focuses on helping leading companies to build their technology teams, across all sectors, from retail to banking to pharma to manufacturing. He is also a qualified Executive Leadership, Life and Career Coach helping many individuals successfully reach their Career goals.

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