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Head of IT Operations

Type Permanent

Salary Negotiable

Location Dublin West

Ref # 7024

Barden are proud to partner with a Global Irish Organisation as they look to appoint a Head of IT Operations to join them in their Dublin HQ.

Reporting to the IT Director, you would have 6 direct reports and join a technically-strong team of 11. 

The ideal person will have a strong technical voice with experience in a similar role in a retail environment, and will have a genuine passion for coaching and leadership.


  • Lead and oversee IT Operations teams in both ROI and UK, providing strategic and people guidance.
  • Focus on people-management and leadership; coaching, mentoring and developing teams.
  • Future-plan, knowing where to invest and where to develop.
  • Operate the incident and problem management process.
  • Work with vendors and the IT Operations team to deliver IT services within SLAs.
  • Stay future-thinking on technology and its application, and the use of emerging technologies.
  • Manage the IT Operations budget.


  • ITIL Framework, Networking and Security experience.
  • Prior experience with Azure and MS 365.
  • Excellent supplier management skills including negotiation, tender and contract management.
  • 10+ years relevant IT experience desired with relevant experience in a high volume retail environment.
  • A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve.
  • Exceptional communication, business-partnering and influence skills.





Barden’s IT recruitment practice is where IT professionals go before they start looking for a job. Make sure you get expert advice about your IT career from Barden first – your future is just too important to leave to chance.

Applications for this job are closed.

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