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IT Operations Senior Leader

Type Permanent

Salary Negotiable

Location Remote Working

Ref # 6777A

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ROLE: IT Operations (End-User-Compute) Leader


LOCATION Cork / Remote


Barden are delighted to continue working with a Global organization with a significant presence here in Cork.


Right now, they are seeking a Senior Infrastructure professional who’ll be responsible for operational aspects of End-User-Compute (EUC) and Collaboration Technologies.

The successful candidate will be comfortable owning the execution support for security, risk, and audit activities for EUC Operations ensuring that any identified risks are appropriately addressed for remediation and reported via KPI dashboards.


“This position requires working with key Engineering units, vendors, business partners along with MSPs to ensure both – the successful operation planning execution and support required to manage and continuously improve modern workplace technology operations to enable business productivity and enhance the user experience.” – Hiring Manager Quote

This role offers an attractive Salary, Benefits / Bonus package and very flexible working arrangements with some weekly / monthly visits to their strategic Cork site.





  • The successful candidate will work closely with the EUC tower lead to ensure all aspects of EUC & Citrix operation’s align with corporate requirements, including but not limited to SOP’s, operational runbook, RACI, defining user device standards and policies (in partnership with Engineering leadership)
  • Partners with Engineering Towers to establish and maintain modern workplace technology roadmaps, engineering strategy and operating standards
  • Drives operational excellence – develops operational playbooks to improve detection, triage, and resolution of major incidents.
  • Drives operational excellence – develops operational playbooks to improve detection, triage, and resolution of major incidents.
  • Promotes best practice and process standardization across the overall enterprise.
  • You’ll oversee Endpoint management and patching to ensure security and availability, while minimizing the potential impact on the ‘Colleague experience’.
  • Closely collaborate with Asset Management to Monitor and optimize digital workplace technology software licenses and entitlements.




  • The successful candidate will be comfortable acting as a key influencer and Stakeholder manager, overseeing key relationships with Third-party vendors and internal IT Operations teams.
  • Have a good track record of establishing capacity, performance & availability of KPI Metrics for EUC Operations.
  • Be adept at developing and managing the enterprise EUC & Collaboration Operational budget for maintenance, and operating costs
  • Your profile will show how you have worked across IT infrastructure services and operations environments
  • Ideally you’ll also have experience with – Cloud, Web and/or Networked computing environments (Microsoft 365, Windows Server and Desktop, Active Directory, Azure, etc.)
  • Skills with Microsoft 365, laptop hardware (Windows 10, macOS) iOS and Android devices, Citrix Workspace.


*Please note that our client can only engage with candidates who are EU Citizens or possess a full & current Stamp 4 Visa.


Barden’s IT recruitment practice is where IT professionals go before they start looking for a job. Make sure you get expert advice about your IT career from Barden first – your future is just too important to leave to chance.

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Working with Killian’s team
Having worked and trained with a number of international businesses, Killian moved into recruitment in 2011 and has held a number of leadership roles, both locally and nationally, since. Killian is a founding member of Barden's tech recruitment practice, is a subject matter expert in Cyber Security (Cloud, Network, Infra, O/t) & Senior Tech careers, is a qualified and active career coach and advises CIOs and tech leadership teams on attracting and retaining world class talent.

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