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IT Support Technician

Type Permanent

Salary Negotiable

Location Cork (All)

Ref # 7695

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Barden are delighted to partner with a Global Biopharmaceutical Organisation in their search for an IT Support Technician to join their Global IT team.

Working alongside the supportive US-based IT Team, you would act as the primary contact for on-site support in Ireland, providing Level 1-3 support and actively participating in significant global projects.


  • Setup and Configuration: Setting up workstations with computers, peripheral devices, routers, and printers while installing and configuring software as per specifications.
  • Network Management: Developing and optimizing local networks, ensuring performance, security, and privacy of networks and computer systems.
  • User Support: Providing guidance to users on operating new software and equipment, troubleshooting issues, and maintaining records/logs of repairs and maintenance.
  • Coordination and Maintenance: Organizing upgrades and maintenance schedules without hindering others’ work, working with global IT team members and vendors to resolve problems.


  • 3-5 years’ experience in a helpdesk function, with a proven track record in IT Technician or relevant roles.
  • An in-depth understanding of diverse computer systems and networks.
  • Knowledge of internet security and data privacy principles, certifications would be a distinct advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).


Hi, we’re Barden.  We’re the Partner Led Talent Advisory & Recruitment Firm that puts Talent first. With practices across Accounting & Tax, Business Support, Financial Services, Legal, Life Sciences, Supply Chain, and Technology, we help build world-class teams for Ireland’s top companies and we help top Talent achieve their ambitions. Simple.

Apply now to this job

With over 11 years of technical recruitment experience Dan sits within our Technology Talent Advisory and Recruitment Practice as Business Lead specialising in Analytics roles. Over the years Dan has helped clients from start ups, SMEs to Multi-Nationals scale their teams with talent across Infrastructure, Software Development, IT Security, Solutions Architects, Database and Data Analytics. Dan recruits nationally in Ireland and has experience helping local clients add talent to their teams in mainland Europe.

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