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Barden have been asked to act on behalf of the CTO of an ambitious Irish Consulting and Technology business to lead the appointment of a Technology Solutions Manager to their rapidly growing services division.
Leading an 8-person team (including software engineers, project managers, and BAs) this is a very broad role that is 60% business as usual (working with software and service integrations/delivery across an array of commercial and public organisations), 30% discovery/proof of concept work across RPA and related areas, and 10% leading a mature and highly capable team.
“This is a key appointment for me and will ultimately play a central role in the evolution of our business over time. We’ve a lot of the heavy lifting done with a recent upgrade of our tech stack and it’s a great time to be coming in and helping us to imagine and deliver on the future” – Head of Technology Solutions.
ABOUT THE ROLE:
- Lead the entire lifecycle of digital solutions, from initial design to delivery and ongoing maintenance.
- Manage a team of technology specialists and application engineers. Set clear expectations, inspire, and motivate the team. Monitor performance, facilitate personal development, and assess contributions.
- Take charge of the functional development roadmap, emphasizing operational impact.
- Efficiently manage vendors and service providers in alignment with the Group’s vendor management framework. Ensure adherence to escalation protocols.
- Influence the design of new solutions by leveraging your and your team’s technological expertise.
- Develop a comprehensive mapping of features within each application, assessing their relevance to contracts and daily operations.
- Allocate and oversee resources to meet project deadlines and deliverables effectively.
- Foster a culture of continuous improvement, curiosity, and learning within the team.
ABOUT THE PERSON:
- Strong Genesys Cloud integration expertise is a must have for this position.
- Automation/RPA experience is also required (UiPath).
- Experience with Microsoft Platforms such as MS SharePoint, MS Power Platform, and MS Dynamics.
- Although is a managerial position, the team is self-sufficient, so your technical skills are much more important than team management. However, technical leadership experience is desired.
- You have a bachelor’s or equivalent in Computer Science, Information Systems, or a related field.
This is a career-enabling role where someone can take a step up, make a mark, and grow their career with the business as it grows over time. These people are ambitious; they want you to be too.
Hi, we’re Barden. We’re the Partner Led Talent Advisory & Recruitment Firm that puts Talent first. With practices across Accounting & Tax, Business Support, Financial Services, Legal, Life Sciences, Supply Chain, and Technology, we help build world-class teams for Ireland’s top companies and we help top Talent achieve their ambitions. Simple.
