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Technical Support Engineer

Type Permanent

Salary Negotiable

Location Cork City

Ref # 5505L

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ROLE: Technical Support Engineer

LOCATION: Cork City (Hyrbid)

Barden IT are delighted to be partnering with a Global Security Tech Organisation who have committed to setting up a ‘Network Security Hub’ here in Cork City.

Following some careful research & consideration, our client feels that given the excellent talent available; Level 2 Support will be delivered from Cork with Level 1 Support being delivered from another international location.

Our client are a company filled with people who are cyber obsessed and are passionate about their products. With these products, they are on a mission to address the world’s most challenging security problems.


  • Your role from day one will see you seek to gain a deep understanding of products & an in-depth knowledge of the environments in which they’ll be deployed.
  • You’ll then be able to utilise this knowledge to solve technical problems for customers (Level 2) & act as adviser to less experienced team members.
  • You’ll partner with Support teams across the globe, working with Enterprise clients (Financial Institutions, Gov agencies etc).


  • Our client are as much focused on personality and career focus as they are technical ability.
  • Technical experience in a support role (in an Enterprise-level support environment is a plus with experience troubleshooting hardware related issues).
  • Understanding of enterprise computing environments, distributed applications, and a strong knowledge and understanding of TCP/IP networks (ASA, Palo Alto firewalls, and Cisco, Juniper, and Brocade switches).
  • Hands on experience in both Windows and Linux, Mac OSX platforms with a solid understanding of networking principals and security best practices.
  • Industry Certifications such as CISSP, CASP, Security+, CEH, SANS (GCIA, GCIH, GREM, GPEN) would be great also.



Barden’s IT recruitment practice is where IT professionals go before they start looking for a job. Make sure you get expert advice about your IT career from Barden first – your future is just too important to leave to chance.

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Working with Ed's team
With over 21 years of recruitment experience, Ed Leads our Technology Talent Advisory and Recruitment practice here in Barden supporting professionals across Projects/Change, Security, Analytics, Infrastructure, DevOps & Development, and related areas. Ed and his highly experienced colleagues focus on helping CIOs and CEOs build their technology teams, across all sectors, from retail to banking to pharma to manufacturing. Ed is CIPD Qualified and holds an MBA from Trinity College Dublin.

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