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Technical Support Engineer

Type Permanent

Salary Negotiable

Location Cork City

Ref # 5505B

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ROLE: Technical Support Engineer

LOCATION: Cork City (Hyrbid)

Barden IT are delighted to be partnering with a Global Security Tech Organisation who have committed to setting up a ‘Network Security Hub’ here in Cork City.

Following some careful research & consideration, our client feels that given the excellent talent available; Level 2 Support will be delivered from Cork with Level 1 Support being delivered from another international location.

Our client are a company filled with people who are cyber obsessed and are passionate about their products. With these products, they are on a mission to address the world’s most challenging security problems.


  • Your role from day one will see you seek to gain a deep understanding of products & an in-depth knowledge of the environments in which they’ll be deployed.
  • You’ll then be able to utilise this knowledge to solve technical problems for customers (Level 2) & act as adviser to less experienced team members.
  • You’ll partner with Support teams across the globe, working with Enterprise clients (Financial Institutions, Gov agencies etc).


  • Our client are as much focused on personality and career focus as they are technical ability.
  • Technical experience in a support role (in an Enterprise-level support environment is a plus with experience troubleshooting hardware related issues).
  • Understanding of enterprise computing environments, distributed applications, and a strong knowledge and understanding of TCP/IP networks (ASA, Palo Alto firewalls, and Cisco, Juniper, and Brocade switches).
  • Hands on experience in both Windows and Linux, Mac OSX platforms with a solid understanding of networking principals and security best practices.
  • Industry Certifications such as CISSP, CASP, Security+, CEH, SANS (GCIA, GCIH, GREM, GPEN) would be great also.



Barden’s IT recruitment practice is where IT professionals go before they start looking for a job. Make sure you get expert advice about your IT career from Barden first – your future is just too important to leave to chance.

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Working with Killian’s team
Having worked and trained with a number of international businesses, Killian moved into recruitment in 2011 and has held a number of leadership roles, both locally and nationally, since. Killian is a founding member of Barden's tech recruitment practice, is a subject matter expert in Cyber Security (Cloud, Network, Infra, O/t) & Senior Tech careers, is a qualified and active career coach and advises CIOs and tech leadership teams on attracting and retaining world class talent.

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